Thursday, August 5, 2010
A gold star for HP
One long phone-call, much cutting and pasting and editing of firewall permissions, a bit of uninstalling and reinstalling, a few crossed fingers, time for a quick cup of coffee while the machines restart again... and the very kind lady at HP tech support has got it all fixed up and running beautifully. I can print and scan successfully from my nice new Windows 7 machine. My son can print and scan from his slightly less new Vista machine. And the printing comes out formatted right, margins where we want them to be, book-pages ready to be folded in half and stapled. I'm feeling very happy. And the lady at HP deserves several gold stars. Thank you HP.